Terms & Conditions

Welcome to Anjana Resort & Convention. By accessing our website, making an enquiry, or booking our rooms, facilities, or event services, you agree to the following Terms & Conditions.

1. General

These Terms & Conditions govern your use of the Anjana Resort & Convention website and our services. We reserve the right to update or modify these terms whenever necessary.

2. Booking & Reservation

  • All room and event bookings are subject to availability and confirmation.
  • Guests must provide accurate and complete information while making a booking or enquiry.
  • A booking is considered confirmed only after confirmation from Anjana Resort & Convention.
  • Rates, packages, facilities, and availability may change without prior notice.
  • Special offers and promotional packages may have additional terms and conditions.

3. Check-In & Check-Out

Guests are required to provide valid identification during check-in.

Standard check-in and check-out timings will be communicated at the time of booking. Early check-in or late check-out is subject to availability and may attract additional charges.

4. Payments

  • Applicable room, event, food, and service charges must be paid according to the agreed booking terms.
  • Advance payments, deposits, or booking amounts may be required for confirmation.
  • Additional services or expenses incurred during the stay may be charged separately.
  • Payment terms for weddings, conferences, parties, and other events may differ according to the agreed package.

5. Cancellation & Refund

Cancellation and refund requests are governed by our Cancellation & Refund Policy and the specific terms applicable to your booking.

Certain promotional, advance-purchase, event, or special-rate bookings may be non-refundable.

6. Guest Responsibilities

Guests are expected to:

  • Provide correct information during booking.
  • Follow resort rules and staff instructions.
  • Respect other guests, staff, property, and facilities.
  • Avoid activities that may cause damage, disturbance, or inconvenience.
  • Take responsibility for any damage caused to resort property due to negligence or misuse.

7. Events & Functions

For weddings, conferences, parties, corporate events, and other functions:

  • Event arrangements are subject to availability and prior confirmation.
  • Menu, decoration, seating, timing, guest capacity, and other arrangements must be agreed upon in advance.
  • Additional requirements may involve additional charges.
  • Cancellation and modification terms may vary depending on the event and agreed package.

8. Food & Beverages

Food and beverage services are subject to availability and applicable charges. Outside food, beverages, or other items may be restricted according to resort policies.

9. Website Information

We make reasonable efforts to keep the information on our website accurate and updated. However, images, descriptions, prices, facilities, and availability may change without prior notice.

Website content is provided for general information and should not be considered a guarantee of availability or service.

10. Third-Party Links & Services

Our website may contain links or references to third-party services such as Google Maps, WhatsApp, payment providers, or other external platforms.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

11. Property & Personal Belongings

Guests are responsible for their personal belongings during their stay. Anjana Resort & Convention will not be responsible for loss, theft, or damage to personal belongings except where required under applicable law.

12. Prohibited Activities

Guests must not engage in activities that are illegal, unsafe, disruptive, or harmful to the resort, staff, guests, or property.

The resort reserves the right to take appropriate action in case of violations.

13. Limitation of Liability

Anjana Resort & Convention will make reasonable efforts to provide safe, comfortable, and satisfactory services. However, we shall not be responsible for circumstances beyond our reasonable control, subject to applicable law.

14. Force Majeure

The resort shall not be liable for failure or delay in providing services due to circumstances beyond reasonable control, including natural disasters, government restrictions, severe weather, public emergencies, strikes, or other unforeseen events.

15. Changes to Terms

Anjana Resort & Convention reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this website with the revised date.

16. Contact Us

For questions regarding these Terms & Conditions, bookings, or resort services, please contact us:

Anjana Resort & Convention
Plot No. 445, Giringaput, Mendhasala,
Bhubaneswar, Odisha – 752054, India

Email: anjanaresorts@gmail.com
Phone: +91 94370 00633
WhatsApp: +91 73811 96915
Website: anjanaresort.com